Come into our shop and allow our innovative and expert staff to create the cake of your dreams for your perfect wedding or special event. Customer service is very important to us. In addition to offering the best tasting cakes and desserts available, we want your cake to look exactly the way you want it to look. To help us ensure your satisfaction, we believe that communication is key, and this is best done in person and not through email. Orders must be placed at either of our two retail locations. We no longer take orders over the phone or by email.
How far in advance do I need to have a consultation? We do book up fast, so we suggest that you place & pay for your order a minimum two weeks (14 days) in advance. If space is available, we can fill customized orders in as little as 7 days. We book up faster during wedding season in May & June and October, and also around most major holidays and local graduations, so please plan to place & pay for your order 3 weeks (21 days) or more in advance during these months. An order does not go on our calendar to be made until it is paid in full. Please see our Custom Order Guidelines tab for full details.
Obtaining a Quote for a Custom: If you would like to get a quote for a customized dessert, this must be done in person, in the shop with one of our designers. We will no longer do this through email. We take consultations on a first come, first served basis, and suggest calling ahead to make an appointment. See below for details. It is our goal to provide you with an enjoyable experience when ordering your cake. We take one consultation at a time, and it can last up to 30 minutes. If you live outside the Memphis area (1 hour outside either Frost location), then please call our shop at 901-682-4545 to speak about your options for a customized order.
Schedule an appointment so that time is reserved just for you. We strongly recommend you make a no-obligation appointment at the location from which you want to pick up your custom dessert. Appointments should be made at least 2 or more weeks prior to needing your custom dessert. We do take walk-in appointments, as long as an appointment is not already scheduled, and the manager has availability to meet with you. This can be scheduled over the phone at 901-682-4545 Ext 1, then choose your store location. Please leave a message on our voicemail of what date you are needing a customized item, and when you would like to schedule an appointment.
Wedding cake tastings and consultations are by appointment only. Please plan to spend 60 to 90 minutes with one of our consultants for your appointment. Wedding cake tastings and consults are only held at our Collierville location.
Bring your inspiration & information: We ask many questions to make sure your customized dessert will be made to your specification and vision. Please bring these items to your appointment:
- Inspiration photo(s), invitations, colors, theme - these can be in a digital format, so they can be emailed to us to include in your order.
- Date & Time - when you are serving your custom dessert.
- Servings - Number of servings needed.
- Flavor(s) - What flavor is desired.
Finalizing your order : All the details of your custom order will be typed into one of our quotes. You will get a copy, so you have a clear idea of what you are ordering and a firm price. Payment - Orders are not complete until they are paid in full by the pay by date listed on the top of page 1 on your form. If you have a completed quote, you can pay in person with cash or credit card. You can also pay over the phone with a credit card. Any discounts have to be verified in peron.
We offer a wide range of cake sizes and pricing levels to meet your budget and serving requirements. Please give us a call for more specific information on the appropriate cake size for your event.
All of our cakes are available in the following flavors:
Banana Caramel Carrot Chocolate Coconut Lemon
Pumpkin(seasonal) Red Velvet Strawberry Vanilla
Wedding cakes only are also available in the following flavors:
9” round stock layer cakes start at $39.50
Our standard 9” cakes, sold to food establishments throughout the Memphis area. They are finished using our butter and cream cheese frosting, with combed sides. The price includes a small written greeting on top of the cake. Because of the size of the cake greetings are limited to 24 characters. Servings: up to 20
½ sheet cakes start at $55.00
½ sheets cakes are approximately 12” x 16” x 2”. They are finished using our butter and cream cheese frosting, with combed sides. Servings: up to 48
Themed cakes (birthday, anniversary or other special event) start at $125.00
These include multi-tiered, sculpted or sheet cakes and often include 3D figures (3D figures are labor intensive and may add significantly to the cake cost). They typically have 2 coats of frosting and may be covered in fondant. It is important to note that the price is most affected by the complexity of the design and not by the number of servings. Servings: varies
Wedding cakes start at $400.00
Generally multi-tiered cakes. They typically have 2 coats of frosting and may be covered in fondant. It is important to note that the price is most affected by the complexity of the design and not by the number of servings. Servings: varies